Job Description

Advance Customs Brokers, a Customs House Broker & company of Alba Wheels Up, LLC is looking for a qualified Ocean Traffic Coordinator out of our Philadelphia, PA location.

Responsibilities:

• Vessel tracking on Carrier websites and by phone.
• Confirm Government inspection times with the carriers and notify customer accordingly.
• Checking for Government agency releases utilizing specialized website (software).
• Notify the customer in writing if cargo is on hold and maintaining them informed of delays and expected releases.
• Send delivery orders to carriers/truckers several days prior to release to ensure truck power availability.
• Contact carriers/truckers and arrange for delivery of cargo once cargo has cleared Customs.
• Respond to customer inquiries by phone and email.
• Update customer chart as new shipments arrive.
• Coordinate with carriers, USDA and fumigator when insects requiring fumigation are found.
• Review new documentation and send packages to Customs at ports which require hard copies.
• All issues discussed by phone with customer, steamship line or government agency must be followed up by email.
• Pay any charges due for the Inspections (CET, AQI etc.) and Pier Pass for West Coast that are done at the Terminals, CES’s, Lines etc.
• Prepare necessary Government documentation for movement of cargo for fumigation/inspection (transmittal of EAN, COC, PIT).

Required Skills:

• Proficient in Microsoft Office Suite especially Excel.
• Experience with import of perishables (produce)
• 1 year of Import cargo experience is required.
• Ability to manage large amounts of information in an efficient manner. Analytical skills and ability to solve problems.
• Excellent communication skills and telephone etiquette; Bi-lingual (Spanish/English) required.
• Be a self-starter, take ownership of your work and deliver results. Follow-up skills with the ability to go full circle on every task. Very accurate, detail oriented and highly organized.

Advanced Customs Brokers is an Equal Opportunity Employer.

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