Job Description

As we continue to grow and expand globally, we’re on the lookout for a Global Manager of Information Security, Governance & Compliance to take the lead in shaping and elevating our Global GRC (Governance, Risk, and Compliance) program.

In this high-impact role, reporting directly to the General Counsel, you’ll be at the forefront of driving security and compliance across the organization. You'll ensure we meet internal security policies, global regulations, industry standards, and applicable laws. From leading comprehensive risk assessments to building and scaling security awareness programs, processes and training, you’ll be a key force behind fostering a strong security and compliance culture across all teams and regions.

You’ll also be instrumental in securing and maintaining our global security certifications—such as ISO 27001, SOC, and Cyber Essentials Plus. That means managing audits, partnering with external auditors, and ensuring our practices align with the highest certification standards. If you're excited by the opportunity to lead on a global scale, influence key initiatives, and make a meaningful impact, we’d love to hear from you.

Work Locations:

This position offers hybrid or remote flexibility; however, candidates must reside near one of our office locations in Alpharetta, Georgia; Blue Bell, Pennsylvania; Herndon, Virginia; or New York City, New York. This position must live and be authorized to work in the United States; it is not eligible for relocation or sponsorship.

Hours and Travel:

Approx. 25% international and domestic annually. This position will work typical eastern US business hours with flexibility to meet with teams in multiple countries.

What You Will Do:

As the key driver of information security compliance across our global operations, you will:

• Define and implement the organization's GRC program, including policies, procedures, and controls.
• Oversee and manage our global information security governance and compliance programs.
• Develop and maintain robust security policies, procedures, and best practices.
• Coordinate internal and external audits (SOC, ISO, Cyber Essentials Plus), ensuring readiness and compliance.
• Conduct internal audits, identify gaps, and recommend corrective actions.
• Deliver training sessions and security awareness initiatives across the organization.
• Lead third-party risk assessments (TPRM) and respond to vendor security assessments.
• Chair ISMS Management Review meetings and monitor cyber risk metrics.
• Support IT with vulnerability management and penetration testing planning.
• Contribute to data privacy and governance compliance under GDPR, UK DPA, NZ Privacy Act, etc.
• Support Business Continuity Planning (BCP) testing and documentation.

What You Will Need:

• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent work experience).
• 10+ years of experience in IT governance, compliance, or risk management at a global company.
• Proven experience with international compliance, specifically GDPR, data protection laws, and compliance initiatives.
• Six Sigma is a nice to have.
• ISO 27001 Internal Auditor certification is highly desirable.
• Strong understanding of information security and IT governance frameworks.
• Familiarity with telecommunications and technologies like networking and VoIP is preferred.
• Ability to manage complex, cross-functional projects with a high attention to detail.
• Excellent communication and stakeholder engagement skills.
• Proficient in Microsoft Office Suite, especially SharePoint, OneDrive, Outlook, Teams, etc.

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