Job Title: Customer Service Manager
Location: Apex, NC (Fully Onsite)
Salary: $85,000–$100,000 base salary
Benefits: Eligible for Dental, Vision, Medical, 401(k)
About the Role
This Customer Service Manager role is a highly visible, customer-facing position supporting active customers in a fast-paced manufacturing environment. You will manage end-to-end order processing, proactively communicate with customers regarding order status, delays, and logistics, and serve as a trusted point of contact for ongoing client needs.
Must-Have Qualifications
Soft Skills & Leadership Traits
Key Responsibilities
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