Job Description

Position: Claims Representative II

Location: Maryland Transit Administration, Baltimore, MD (On-Site)

Type: Full-Time

Overview:

Davies Claims North America seeks an experienced Claims Representative to manage claims related to MTA operations, including minor property damage and complex bodily injury. Reporting to the MTA Claims Supervisor, this role involves investigation, litigation management, and reserve evaluation for claims exceeding $25,000.

Key Responsibilities:

• Handle a caseload of 150+ files, some with multiple claimants
• Investigate claims, manage litigation, and maintain detailed documentation
• Evaluate reserves and issue timely reports
• Uphold company values: Dynamic, Innovative, Connected, Collaborative
• Perform additional duties as assigned

Requirements:

• High school diploma or equivalent
• Minimum 3 years of experience in auto property damage, bodily injury, and general liability claims
• Proficiency in Microsoft Office
• Familiarity with Medicare reporting requirements (Section 111)

Preferred:

• College degree
• Knowledge of Medicare compliance

Skills:

• Strong communication, organization, and time management
• Ability to multitask and work independently
• High attention to detail and discretion with sensitive information
• Team-oriented with strong interpersonal skills

Benefits:

• Medical, dental, and vision coverage
• 401(k) with employer match
• Paid holidays and time off
• Life, short-term, and long-term disability insurance

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