Position: Call Center Agent
Location: Knoxville, TN 37932 (Work From office )
Work Mode: Work from Office
Education, Experience and Other Skills
Job Summary: We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will have a passion for travel and a knack for providing excellent customer service. As a Travel Flights Specialist, you will assist customers with flight bookings, answer inquiries, and resolve any issues related to their travel plans.
Key Responsibilities:
Handle inbound and outbound calls related to flight bookings and travel inquiries.
Provide accurate information about flight schedules, fares, and travel policies.
Assist customers in booking, modifying, or canceling flight reservations.
Resolve customer complaints and issues in a professional and timely manner.
Maintain up-to-date knowledge of airline regulations and travel industry trends.
Upsell additional travel services and products when appropriate.
Document all customer interactions and transactions in the CRM system.
Collaborate with team members to ensure a high level of customer satisfaction.
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
...work on w2 only and its a Onsite role in Irving ,TX Title: Sr Cloud Data Engineer Duration: 6 Months _+ Location: Irving , TX... ...MQ. Qualifications ~ Bachelors or masters degree in computer science, Engineering, or a related field. ~6+ years of experience...
...Job Description As a Motion Web Designer, youll play a central role in shaping visually compelling and accessible web experiences that balance aesthetics with functionality. Please note: This is a 6-month contractor role under a service agreement, with potential...
...Tax & Accounting Specialist (Part-Time) Location: Beacon Falls, CT (Remote/Hybrid Options May Be Considered) Schedule: Part-Time Duration: contract temp to hire Compensation: $85,000$125,000 annually (based on experience and availability) Job Overview...
...and add them to orders. Assist Warehouse Manager as needed on special projects. Participate in on-call rotation (weekdays and weekends). SKILLS AND ABILITIES: Customer service focus (Internal & External) Problem solving skills Attention to detail...
...entertainment company is actively looking for a detail-oriented Metadata Specialist to join their team. It is a 12-month contract with potential... ...will include Tuesday-Thursday onsite and Monday and Friday remote from 9-6pm PST. This exciting opportunity offers a positive...