Job Title: Bilingual Spanish/English-Customer Service-Worksite Representative
Location: Chicago, IL Or Phoenix, AZ
Duration: 6 Months
Skills
• Previous experience working as a customer service representative.
• In-depth knowledge of insurance products and policy schedules.
• Strong knowledge of worksite products and services
• Experience in LSP and worksite related systems
• Friendly and professional demeanor.
• Excellent communication and interpersonal skills.
• Basic computer skills and knowledge of database software.
• Demonstrated attention to detail, organizational skills, and time management skills.
• Ability to work a flexible schedule to meet the needs of the business and performance requirements.
• Ability to remain calm in stressful situations.
• Ability to explain detailed policy concepts in a simple way
• Bilingual skills (verbal, written, read) in Spanish preferred
Education and Experience
• 2 – 3 years’ experience of customer service.
• High School Required; Bachelor’s Degree preferred
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