Duration - 6 Months (Possible Extension)
Shift - 7.30 AM to 04.00 PM (Mon - Fri)
Responsibilities:
Review, analyze, process and document parts requests in an accurate and timely manner according to company standards.
ESSENTIAL JOB FUNCTIONS:
Process PO’s from Customers
Generates proposals for code compliance and state work.
Coordinates work with branch service superintendent, repair manager, and service technician.
Communicates with customers on the items to be completed by customer and what items the Company will complete.
Processes all preliminary orders as they are sent.
Ensures mechanics have copies of preliminary orders; sends letters and proposals (if needed) to the customer.
Keeps records of the progress of the work to be completed.
Sends letters of compliance to the State and to the customer when the Company's portion of the work is completed.
Files completed documents appropriately.
Researches and responds to all inquiries regarding permits, preliminary orders, and testing.
Works with Regional repair coordinators; provides completed booking packages.
Pulls permits and schedules vendors (drilling, cab, phones, etc).
Follows up with customer prior to billing to verify work completed, billing address, etc.
Performs other duties as assigned.
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